News Flash

City of Cloverdale News and Information

Posted on: May 20, 2021

Stage 4 Water Shortage Emergency Declared

drought branding - square (1)

Stage 4 Water Shortage Emergency Declared August 11, 2021


Critical Drought Update - September 17, 2021

Stage 4 Water Shortage Emergency - Water Restriction Flyer

Customers Required to Reduce Water Consumption by 35%

  • All customers are required to reduce water use by 35% from last year (2020).
  • Irrigation may only occur once a week.
  • Residential meters serving single-family detached homes: any water use in excess of 65 gallons per person per day is not permitted.
  • A permit is required for all hydrant use, except for water used for fighting fires or for other emergency use deemed essential by the Fire Chief.
  • Drinking water at any restaurant, cafe, cafeteria or other public place where food is sold, served or offered for sale may only be provided upon request by a patron.
  • An on-bill surcharge in the amount of 25% will be implemented on September 1, 2021.

Enforcement

Report Major Water Leaks to the City of Cloverdale at 707 894-2150 (24-Hour Non-Emergency Dispatch)

 All customers are asked to cooperate to do the best that they can to individually meet or exceed the overall mandatory 35% reduction requirement. Violations will be enforced as follows:

  • 1st Violation – notice will be given by city staff either by phone or delivery of a yellow door tag informing the customer of the problem that must be corrected.
  • 2nd Violation – if problems are not corrected, a certified letter shall be mailed to the customer who receives the water bill. The letter will describe the violation and request that it be corrected, cured and/or abated immediately. The letter will state the consequences of non-compliance. 
  • If the violation continues – the City may impose a penalty and/or order disconnection of the service. Repeated water waste violations may result in a flow restriction device being installed by the City at the customer’s expense before service is restored.

Water Waste Prohibitions Currently in Effect

 No water furnished by the City shall be wasted. Waste of water includes but is not limited to the following:

  • Washing of sidewalks, walkways, driveways, parking lots and other hard-surfaced areas by direct hosing.
  • Customer water leaks: customer has 72 hours after discovery to fix the leak.
  • Irrigating more than one day a week.
  • Excessive run-off or unreasonable over-spray of the areas being irrigated.
  • Washing cars, boats, trailers or other vehicles and machinery.
  • Water for non-recycling decorative water fountains.
  • Water for non-recycling evaporative cooling systems for air conditioning installed after April 28, 2021, unless required for health or safety reasons.

Please take advantage of the free water conservation information available from Sonoma Marin Saving Water Partnership at https://www.savingwaterpartnership.org/ and from the City. Instructions on how to read a water meter are available at City Hall or online at www.cloverdale.net. Customers with additional questions may contact the Utility Department at customerservice@ci.cloverdale.ca.us or by calling (707) 894-1700.

Report Major Water Leaks to the City of Cloverdale at 707 894-2150 (24-Hour Non-Emergency Dispatch)

Water Restriction Flyer in English and Spanish


Click Here for information the Sonoma Marin Water Saving Partnership Website 

Additional Info...
Facebook Twitter Email

Other News in City of Cloverdale News and Information

News

Weekly City News!

Posted on: February 23, 2021
PD

Sign Up for Cloverdale Police Alerts

Posted on: September 14, 2015
Consumer Confidence Report

2020 Consumer Confidence Report

Posted on: June 3, 2021