Water Conservation & Drought Information
The State Water Resources Control Board and the Governor's office have issued regulations and directives for water conservation in response to the drought. Get information on the state's drought conservation regulations and directives to water customers and water agencies. The city has its own water utility and is following these directives as well as informing its customers on the drought response measures to be followed. The city's program is currently a Stage 4 conservation program with a target reduction of 35% below 2020 demands.
Water Conservation Stage 1
There are six stages of drought defined in the Cloverdale Municipal Code. Stage 1 is a Minor Shortage requiring voluntary reduction of water use. When Stage 1 is in place, all customers are asked to voluntarily reduce consumption of water furnished by the city by the overall reduction amount established by resolution for Stage 1, and all customers of the city are requested to:
- Apply irrigation water only during the evening and early morning hours to reduce evaporation losses.
- Inspect all irrigation systems, repair leaks, and adjust spray heads to provide optimum coverage and eliminate avoidable over-spray.
- For irrigation valves controlling water applied to turf grass, vary the minutes of run-time consistent with fluctuations in weather.
- Reduce minutes of run-time for each irrigation cycle if water begins to run off to gutters and ditches before the irrigation cycle is completed.
- Become informed about and strictly adhere to the city’s water waste prohibitions (refer to Section 13.05.040).
- Utilize water conservation incentive, rebate, and giveaway programs to replace water guzzling plumbing fixtures and appliances with water efficient models.
- Take advantage of the free information available from the city on how to use water efficiently, read a water meter, repair ordinary leaks, and how to apply water efficiently to the landscape.
- Wash automobiles, trucks, trailers, boats, airplanes, and other types of mobile equipment only with a handheld bucket or a handheld hose with an automatic shutoff nozzle.
- Refrain from refilling any swimming pools, spas, ponds, or fountains.
- Refrain from equipping any swimming pools, spas, ponds, and fountains with re-circulating pumps.
For customers already conserving, the City thanks you and asks that you continue to save water and look for additional ways to reduce water use further. If the target savings are not achieved, the City may enact Stage 2 or greater Mandatory Reductions.
Water Conservation Stage 2
Requires a 15% reduction in water usage by all residents and businesses. Stage 2 is a Moderate Shortage requiring mandatory reduction of water use. Waste of water is prohibited but individual water usage is not monitored. Customer water leaks must be repaired within 72-hours. Excessive uses of water will receive notification from the City. The city shall implement a water shortage surcharge on water usage charges for each customer.
Water Conservation Stage 3
Requires a 25% mandatory reduction in water usage by all residents and businesses. Stage 3 is a Significant Shortage requiring mandatory reduction of water use. The City monitors customer usage and will send notifications for excessive usage. Repeated violations are subject to penalty charges and/or suspension of service. The city shall implement a water shortage surcharge on water usage charges for each customer. Water uses not in compliance with this section are declared nonessential and the following restrictions apply:
- All water use consumption reduction measures established in Stage 1 and Stage 2 remain mandatory.
- The city shall implement a water shortage surcharge on water usage charges for each customer, in an amount established by the city council by resolution. The water shortage surcharge may be adjusted by the City Manager, in consultation with the city engineer, depending on water use class and water supply conditions.
- Irrigation may only occur twice a week.
- Any residential water use (excluding irrigation only) in excess of that resulting from application of the Mandatory Residential Rationing Requirement established by the city council, is not permitted.
- Any nonresidential water use (excluding irrigation only use and healthcare and public safety use) in excess of that resulting from application of the Overall Mandatory Rationing Requirement established by the city council, is not permitted. Nonresidential water use for healthcare and public safety use shall be the minimum amount necessary to provide such services.
- Washing of mobile vehicles is not permitted except for when health, safety, and welfare of the public is contingent on frequent vehicle cleanings, such as garbage trucks and vehicles used to transport food and perishables.
- Use of water from a fire hydrant is not permitted except for use for fighting fires or for any other emergency use deemed essential by the Fire Chief. Such an emergency use shall require a permit issued by the City Engineer.
- Watering of any existing turf grass, ornamental plant, garden, landscaped area, trees, shrubs, or other plants is prohibited except from a handheld hose or container, or drip irrigation system and in compliance with Section 13.05.120 of this chapter.
- Watering of new turf grass or replacement turf grass is not permitted.
- Initial filling of any swimming pool is not permitted if approval of the construction permit issued by the city was made after the date on which the Stage 3 Water Shortage Emergency Condition was declared to exist.
- Drinking water will not be served at any restaurant, café, cafeteria, or other public place where food is sold, served, or offered for sale, unless expressly requested by a patron.
- New connections to the city’s water system shall be suspended in accordance with section 13.05.120 of this chapter.
Water Conservation State 4 - In effect August 11, 2021
Requires a 35% reduction in water usage by all residents and businesses. Residential water usage is limited to 65 gallons per person each day. Rationing is mandatory. The city shall implement a water shortage surcharge on water usage charges for each customer.
Water Conservation Stage 5
Requires a 45% reduction in water usage by all residents and businesses. Residential water usage is limited to 65 gallons per person each day. Rationing is mandatory. The city shall implement a water shortage surcharge on water usage charges for each customer.
Water Conservation Stage 6
Requires greater than a 50% reduction in water usage by all residents and businesses. The city shall implement a water allotment to decrease water use by all water customers by 55 percent.The city shall implement a water shortage surcharge on water usage charges for each customer.
For more information, please call (707) 894-1728 or email Eric Janzen for more information.
Questions may be sent via email to Customer Service and will be answered within two business days.
- Greywater 101 - What is it and is it for me?
- High-Efficiency Fixture Direct-Install Program
- Sprinkler System Waiver Application Packet (PDF)
- Cloverdale Water Supply Update PowerPoint Presentation (PDF)
- How to Read Your Water Meter to Monitor Weekly Usage (English) (PDF)
- How to Read Your Water Meter to Monitor Weekly Usage (Spanish)
- Water-Saving Tips: There's a Drought On. Turn the Water Off from WaterOff (PDF)
- How-to Videos from ConserveH20.org - learn to read your meter or check for a leaking toilet
- Spread the Word to Your Neighbors (PDF)
- Clover Springs Community Association February Grapevine (PDF)
Watch the PBS News interview (2013) City Engineer Craig Scott, Mayor Carol Russell, and Bear Republic Co-Founder Richard Norgrove. These interviews start 3:30 minutes into the 8-minute video.
Additional resources are available on the SaveOurH2o website.